Before You Visit
Determine Your Eligibility
Before receiving services with Charleston VAMC, you should first determine your eligibility. Use our eligibility page to make an application for health care benefits.
You will be treated with dignity, compassion, and respect as an individual regardless of your age, race, color, creed, religion , gender identity or sexual orientation.
Schedule an Appointment
Eligible veterans should contact the VA Medical Center to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.
Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period. Let us help you reschedule or cancel your appointment.
Transportation
Courtesy of vans donated from the Disabled American Veterans, transportation is available to enable our patients to travel to and from Beaufort, SC; Loris, SC; Myrtle Beach, SC; Savannah, GA; Walterboro, SC; Summerville, SC; and Hampton County, SC to the main facility in Charleston. View the schedules here.
For public transportation options, view the Charleston Area Transportation Authority (CARTA)* web site.
Patient and Family Centered Care (PFCC)
Patient and Family centered care is an approach to the planning, delivery and evaluation of healthcare that is grounded in mutually beneficial partnerships among healthcare providers, patients and families. It redefines the relationships in healthcare.
2012 Veteran's Day Parade
The Veterans Day Parade is a very special event that gives the community an opportunity to recognize America’s heroes—our Veterans. Come out and support our Nation's finest. View more information here.
During Your Stay
Patient Education
We want to assist you in learning more about your condition, how to live a healthly lifestyle, and ways to self-manage your own health. A number of educational resources are available to you at no cost.
Customer Service
A number of programs have been established at this Medical Center to assist you in the event you have a concern or complaint. Let us help you resolve your issue.
After You Leave
Billing and Insurance
You may be billed for a number of copayments as a result of your stay or appointment. We can also file claims with your insurance. Learn more about billing and insurance.
Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients. Let our staff help you get the information you need.
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