Our Release of Information staff will be happy to assist you with requests for your medical records. We also assist providers with completing forms for patients.
We can assist you with the following —
The Release of Information Staff is expert in our patients' rights and their medical records.
A Release of Information Educational Brochure is now available for Veterans.
The Release of Information Office is located on the first floor in room B154. Locate the office on the facility map.
To request a medical record, please use one of the forms listed in the column to the right, complete the requested information, sign the form, and mail it to the following address —
Charleston VA Medical Center
Release of Information
106 Bee Street
Charleston, SC 29401
Because forms must contain an original signature, e-mailed forms cannot be accepted.
Requests for records will take approximately 10-14 days to process.
There is no cost to send copies directly to another health care provider. If copies are for a patient's personal use, photocopying fees may be assessed.
In addition to the VA, are you receiving health care from the Department of Defense (DoD), Medical University of South Carolina (MUSC), Roper St. Francis, or other local health care facilities? If so, you may sign up to participate in the Virtual Lifetime Electronic Record (VLER) Health Program. Click here for more information.