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Ralph H. Johnson VA Medical Center


PFCC Lounge Grand Opening

Misty Fogelman and her son Landon Kates

Misty Fogelman and her son Landon Kates enjoy the computers during the opening of the Patient Family Lounge.

Wednesday, November 30, 2011

The Ralph H. Johnson Medical Center’s new Patient Family Lounge opened its doors on Nov. 15 receiving high praise from Veterans and their loved ones for its family friendly environment. The $350,000 project, funded through a VA Patient Family Centered Care (PFCC) grant, is a hallmark for the Medical Center’s PFCC initiatives.

The lounge brings a host of new features designed around a soothing aquatic theme to families who need to be near their Veteran loved one. The area includes comfortable seating, computers with internet access and touch screen games to entertain children, a small kitchenette, TV, and a children play area. Additional amenities include a family bathroom and a mothers nursing room.

Several Veterans, family members, staff and volunteers attended the grand opening to get a first look at the facility. Veteran Jason Kates who served in Operation Iraqi Freedom, remarked that the lounge is exactly what Veteran families need as he watched his toddler son color pictures on the computer.

Veterans Service Organizations have partnered with the VAMC to make sure families have a first-class environment too.  The Veteran Support Organization sponsors a coffee service for guests in the lounge, and donations have been provided from several other VSO’s and community groups.

“We understand that when one family member serves, they all serve,” said Acting Director Scott Isaacks. “And when one family member becomes a Veteran we have a responsibility to provide an environment that helps heal the Veteran and involves his or her family in that care.”


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