Ralph H. Johnson VA Medical Center
The VA Employees Behind the Scenes
When you think of who works at the Ralph H. Johnson VA Medical Center you most likely think of the caring doctors and nurses who directly treat the Veterans. The great news is that the care for Veterans does not stop there. In addition to clinical staff, there are many people who work behind the scenes to ensure that the Medical Center runs smoothly so patients can continue to receive top notch medical care.
Jasper Murphy is a mail clerk who whistles down the halls of the Medical Center as he delivers packages to staff. Mr. Murphy started his career at the Ralph H. Johnson Medical Center over 15 years ago as a housekeeper when he was transitioning out of 17 years on active duty in the Army. "At the end of the day—I’m helping to take care of Veterans," says Mr. Murphy, a Veteran serving Veterans. Helping employees throughout the hospital get the products and information they need is a dynamic job that keeps Mr. Murphy engaged with staff throughout the hospital."
Suzette Poletti is the Medical Center's in-house interior designer. She has been with the VA for 3 years and has recently joined the Ralph H. Johnson staff. Ms. Poletti describes her job as "creating healing environments for Veteran patients." Equally as important is her role of supporting staff in their work environment which helps them provide services for Veterans. The scope of her job is expansive, from providing chairs at employee workstations to interacting with outside architecture firms on facility renovations. Ms. Poletti says, "I just love interior design and bringing creativity to people in their work space and healing surroundings."
Kathy Young is a Medical Supply Tech in Sterile Processing Service. Ms. Young has been in sterile processing for over 25 years and she has been with Ralph H. Johnson VA Medical Center for 13 of those years. As a medical supply tech, Ms. Young gets surgical instruments ready for the Operating Room and supplies clinics with the medical devices needed to run smoothly. Sterile Processing Service supports the Medical Center by reducing infection rates and keeping hospital operations moving to best serve Veterans. Ms. Young is proud of the work she does and says, "as a Veteran myself, I really like taking care of my own Veteran family."
These behind the scenes staff keep the facility operating, employees equipped to do their jobs, and most importantly serve Veterans in their healthcare needs. Quite often these support staff go unnoticed, but without them the Medical Center would be unable to complete many essential jobs. A big thank you goes out to these employees and all other staff that work daily to help Veterans get their medical care.