Monthly Report from the Director - Ralph H. Johnson VA Medical Center
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Ralph H. Johnson VA Medical Center

 

Monthly Report from the Director

Charleston VAMC Hospital

June 2017

Medical Center Director Scott Isaacks


Scott R. Isaacks, FACHE
Medical Center Director


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Mt. Pleasant Memorial Waterfront  Park

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June 14 2017, 4 - 7 p.m.
Joe P. Riley  Park


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As the general population of our beautiful city of Charleston continues to boom, so does the number of Veterans who have moved here and chosen to entrust Ralph H. Johnson VA Medical Center with their health care needs. Many of these Veterans have heard about the top-notch care and benefits they can expect to receive at our facility and their choice to join our VA has contributed to our noteworthy growth over the past few years.

FY16 Annual Report
FY 2016 Annual Report

You can find evidence of this expansion and hear stories of compassionate service at our VA in our 2016 Annual Report to the Community, viewable online here. I invite each of you to browse through this publication and, as you do, I hope our commitment to providing quality care for our Veterans, building a strong and sustainable workforce, and partnering with community members and organizations becomes apparent. Our mission to improve the Veteran experience by creating an environment of excellence and professionalism drives the work we do and the accomplishments we have achieved. Please take a moment to celebrate with us the triumphs of the past year and, if you are so inclined, take a moment on your next visit to our hospital to thank a staff member for their part in making it all possible.

The dedication of our staff has truly made Charleston VA one of the premier VA medical centers in the country. However, anyone who knows me well will tell you that I am not satisfied with good enough. Our VA has come a long way and I am extremely proud of the progress we have made but we cannot, and we will not, stop here. This month, Charleston VAMC and each of our community based outpatient clinics and offsite work locations participated in commitment ceremonies during which each employee pledged to passionately pursue ways to improve Veterans’ lives. Across our health care system, employees are now engaged in process improvement projects that will help us to provide you – our Veteran patients – with the best care possible. We are all dedicated to improving, in both big ways and small, each day here at your VA. But we need your help. I invite each of our Veterans to partner with us in this endeavor and provide feedback on areas where you see a need for adjustment. Serving you is our daily honor and we want to ensure that we are meeting, and hopefully exceeding, your expectations each and every time you walk through the doors of our medical center.

I look forward to hearing your ideas for making our VA the best it can be. Thank you for giving us the opportunity to attend to your health and well-being and thank you, as always, for your bravery and selfless service to our country.

With greatest gratitude and respect,  

Director's signature

Scott R. Isaacks
Director