Ralph H. Johnson VA Medical Center
Contact the Ralph H. Johnson VA Medical Center
Ralph H. Johnson VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and policies page for visitor hour information.
View a list of clinics and CBOCs.
Contacting a Patient
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Voluntary Services
109 Bee Street
Charleston, SC 29401
To call a patient, dial (843) 577-5011, press 1, then the four digit room extension. If you do not know the four digit room extension, press 0 for the operator.
Please contact our telephone care line at 1-888-878-6884 if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment.
Schedule an Appointment
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Telecommunications Relay Service
Individuals who are hearing impaired, have a combination of hearing impairment and sight loss, or have a speech disorder can place calls to the Charleston VA using a keyboard or assistive device using the South Carolina Telecommunications Relay Service. Dial 711 and ask to call the Charleston VA at (843) 789-6500.
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