Audiology - Ralph H. Johnson VA Medical Center
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Ralph H. Johnson VA Medical Center



The Ralph H. Johnson VA Medical Center Audiology Department provides ear-related services to Veteran patients residing along the South Carolina and Georgia coast. We provide comprehensive hearing tests and balance studies, prescribe and repair hearing aids, and perform Compensation & Pension hearing exams. Charleston VA is the only VA facility in the state that performs cochlear implant surgery and programming.
Physician holding a hearing aid
Audiology Hours by Location

Ralph H. Johnson VAMC
109 Bee Street, Charleston, SC 29401

Hearing Tests and Hearing Aid Services

Monday - Friday, 7:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m.

Goose Creek Community Based Outpatient Clinic
2418 NNPTC Circle, Goose Creek, SC  29445

Hearing Tests and Hearing Aid Services

Tuesday and Thursday, 7:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m.

Myrtle Beach VA Specialty Care Annex
1101 Johnson Avenue, Myrtle Beach, SC  29577

Hearing Tests and Hearing Aid Services

Monday - Friday, 7:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m.

Savannah VA Outpatient Clinic
1170 Shawnee Street, Savannah, GA 31419

Hearing Tests and Hearing Aid Services

Monday - Friday, 8:00 a.m. - 12:00 p.m., 1:00 p.m. - 4:00 p.m.

*All Audiology Clinics are closed on the first Thursday of each month from 3:00 p.m. - 4 p.m. for administrative purposes

Audiology FAQs

How often should I have my hearing tested?

Patients should have their hearing tested annually unless otherwise instructed by a physician or audiologist.

I think my hearing loss was caused by military service. Do I need to get a hearing test first before filing a claim with Compensation & Pension?

No, you don’t need a hearing test first. You should place a formal claim with Compensation & Pension. When C&P processes your claim, they will schedule a C&P hearing examination for you if they feel a test is warranted.

Do I qualify for a hearing aid?

There are many factors involved in determining if you will be issued a hearing aid(s). A hearing test is needed before it can be determined if one qualifies for hearing aids. You may schedule an appointment, or visit our Diagnostic Walk-in clinics.

How do I care for my hearing aids?

Hearing aids should be cleaned daily by wiping them with a Kleenex. Brush away the tip of the hearing aid/earmold where sound comes out, and open the battery door before storing hearing aids in your hearing aid box.

My hearing aids don’t work—what should I do?

1) Change the battery. 2) Re-clean the hearing aids by brushing wax away from the earmold or hearing aid. 3) Replace the ear-bud (if applicable). 4) Replace the wax guard. If none of these measures work, please visit your local Audiology department to have the hearing aids repaired. DO NOT THROW OUT YOUR HEARING AIDS.

My hearing aids are old. How often will the VA issue new hearing aids?

New hearing aids will be issued when your current hearing aids are no longer appropriate for your hearing loss. All VA-issued hearing aids are programmable, which allow VA audiology staff to change the prescription in your hearing aids. When your hearing worsens, hearing aids can often be reprogrammed to accommodate changes in your hearing. There are no time limits as to when hearing aids are required to be replaced.

I can’t find my hearing aids. What should I do?

1) Make one final attempt to locate your hearing aid. 2) If you still cannot find it, contact your primary care team and have them submit a consult request for lost hearing aids. Tell them which hearing aid was lost, when the device was lost, and how the devices were lost. The VA may or may not replace the lost hearing aids.

What can I do to understand speech better with my hearing aids?

1) Move closer to the person who you’re trying to hear. 2) Limit or move away from any background noise. For example, if a television or radio is on, mute the volume on the TV or radio. 3) Lip read, watching the speaker’s face/lips, expressions, and body gestures.
The last two steps are most important. Ask those speaking to you to try getting your attention before speaking to you. This will allow you the opportunity to use all three strategies to help you better understand speech.

I still cannot understand speech with my hearing aids. Is there something wrong with the device(s)?

Hearing aids are assistive devices; they do not cure hearing loss, nor do they make one’s hearing "normal." Patients who wear hearing aids benefit the most in quiet places, and generally continue to have difficulty understanding speech in noisy environments, such as in cars and restaurants, or at parties

My speech discrimination scores are <50% and I’m no longer benefitting from my hearing aids, is there anything else that can be done to help me?

Schedule an appointment with your Primary Care Provider or doctor and let them know your symptoms. Your PCP may request a balance study on your behalf if they feel that particular testing is needed.

I am experiencing dizziness. What should I do?

Schedule an appointment with your Primary Care Provider or doctor and let them know your symptoms. Your PCP may request a balance study on your behalf if they feel that particular testing is needed.

I lost hearing in one ear suddenly/overnight/within a very period of short time. What should I do?

(Note: If you are have sudden hearing loss, you may also experience dizziness or vomiting.) Go to the nearest emergency room. The ER staff will refer you to Ear, Nose, and Throat specialists or Audiologists if needed.

Contact Info


  • 109 Bee Street, Charleston, SC 29401
    1st floor

Contact Number(s)

  • 843-789-6500 Ext. 7654
  • 888-651-2682

Hours of Operation

  • Mon - Sat, 8 a.m. - 4:30 p.m.